Terms & Conditions

Terms & Conditions

Welcome to Friends Arts and Crafts. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing this website, browsing our products, or making a purchase, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use this website.

2. Products

All products offered by Friends Arts and Crafts are handcrafted by skilled artisans. As each item is handmade, slight variations in color, texture, size, and design may occur, making every piece unique.

3. Pricing

All prices displayed on our website are in Indian Rupees (INR) unless otherwise specified. Prices are subject to change without prior notice. Taxes and shipping charges, if applicable, will be calculated during checkout.

4. Orders

Orders are confirmed only after successful payment verification. We reserve the right to refuse or cancel any order due to pricing errors, product unavailability, suspected fraudulent activity, or any other valid reason.

5. Payments

We accept secure online payments through trusted payment gateways. Friends Arts and Crafts does not store your credit card, debit card, UPI, or banking details.

6. Shipping & Delivery

Delivery timelines are estimates and may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances. We are not responsible for delays caused by third-party logistics providers.

7. Returns & Refunds

Please refer to our Return and Refund Policy for complete details regarding returns, exchanges, damaged products, cancellations, and refund eligibility.

8. Intellectual Property

All content on this website, including images, product descriptions, logos, artwork, graphics, and designs, is the property of Friends Arts and Crafts and is protected under applicable copyright and intellectual property laws. Unauthorized copying or reproduction is prohibited.

9. User Responsibilities

You agree not to misuse our website, upload malicious content, attempt unauthorized access, or engage in activities that may interfere with the operation or security of the website.

10. Limitation of Liability

Friends Arts and Crafts shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except where required by applicable law.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in Odisha, India.

12. Changes to Terms

Friends Arts and Crafts reserves the right to modify these Terms & Conditions at any time without prior notice. Updated terms will be published on this page.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact Friends Arts and Crafts using the contact information available on our website.

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.